I wanted to share with you a short article from 18Feb.2008, eWeek (see www.eWeek.com &/or see a video on Web 2.0 in the WorkPlace that was put up in Dec.07).  The article, Enterprises eye Web 2.0 skills suggests that although most IT depts have resisted Web 2.0 skills, as we continue looking for ways to save money, these technologies may help save money and promote innovation.  “Web 2.0 is likely to make enterprise inroads first in places where information worker problems remain unresolved, such as helpdesk ticket resolution, IT project management, documentation tracking and e-mail.”   Other areas include RSS deployment and the use of blogs and wikis for knowledge workers.  Personnally, I don’t see the connection with e-mail but using these tools to facilitate project communication makes some sense to me.  What do you think?  Mark

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